Encryption
All data is encrypted in transit (TLS) and at rest.
Safety model
Trust and Safety
When you manage reputation across multiple platforms, safety controls are not optional. ReflexReview is built so AI assists, but humans stay in control.
The Danger Filter
Reviews, comments, and DMs are classified before drafting. Legal threats, malpractice allegations, privacy-sensitive language, diagnosis/treatment references, and safety claims trigger escalation. Danger content is blocked from auto workflows.
Safe
Caution
Danger
What the AI Will Never Write
- Admissions of fault or negligence.
- Legal advice or legal commitments.
- Medical diagnoses, treatment recommendations, or clinical claims.
- Confidential information about specific client situations.
- Promises that extend beyond what a response can guarantee.
Audit Trail and Data Security
Every review, draft, approval action, escalation, and post is logged immutably with actor, model version, safety policy version, and timestamp. Data is encrypted in transit and at rest, with tenant-level logical isolation.
Data Security
Tenant Isolation
Row-level isolation keeps account data logically separated.
Access Control
Role-based access and secure authentication for approvers.
No Content Sharing
Review content is never shared across customer accounts.
AI-generated draft responses are suggestions that require human review before publishing. They do not constitute legal advice, medical advice, or professional guidance. The business owner remains responsible for all final responses.
Trust built into every response
Join the waitlist to experience ReflexReview safety controls in your workflow.
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